Work / AI SaaS / In development

AI-native CRM

A CRM designed around AI from the start, with a Laravel core and a separate FastAPI service for AI features.

Built by our team for E6Websolution, an AI company focused on calling agents and sales automation.

Problem

Conventional CRMs treat AI as an add-on, so sales teams still type notes, update fields and chase follow-ups by hand.

Objective

Build a CRM where AI is part of the architecture, able to power automation and calling-agent workflows without bolting services on later.

Solution

  1. 01

    Laravel with Filament provides the CRM core, admin experience and data model.

  2. 02

    A FastAPI microservice owns all AI work, so models and prompts can evolve independently of the CRM.

  3. 03

    Redis with Horizon runs queued jobs so AI tasks never block the interface.

Architecture

01
Filament admin UI
02
Laravel application
03
Redis / Horizon queues
04
FastAPI AI service
05
LLM providers
06
PostgreSQL

AI workflow

01

A CRM event (new lead, finished call, updated deal) dispatches a queued job

02

The job calls the FastAPI AI service with the relevant record context

03

The AI service returns structured output

04

Laravel validates and writes the result back to the record

Technology & role

LaravelFilamentPython / FastAPIPostgreSQLRedisHorizon
Our role

Product architecture, technical roadmap, backend development and AI service design.

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